Refund or Exchange

If for any reason you are not completely satisfied with your purchase, you may return your products within 15 days for a refund or an exchange.  All items must be in salable condition and be accompanied by a receipt for a refund to be issued. Please ship them to:

Tortuga Bay
27607 Waterman St.
Barstow, CA 92311

Shipping Information

We ship all orders within 3 working days after confirmed payment.  You may choose to receive your order via United States Postal Service (USPS) or via United Parcel Post (UPS).

Payment Methods

PayPal is our preferred payment method, as payments are confirmed immediately, but we also accept money orders, cashiers checks and personal checks.  Personal checks must clear before items will be shipped.

Privacy Notice

Tortuga Bay respects your privacy, and we do not sell, rent or share personal information with any third party under any circumstances. The information you give is totally confidential.

Additional Information

For more information or for help ordering our products you can reach us at:
760-256-5336
mary@tortugabaytropicals.com